Returns Policy

Returns & Exchanges

We want you to love your Noble Richie piece. If it’s not right, you can return or exchange it.

Returns

  • You have 14 days from receiving your order to let us know you’d like to return it, and a further 7 days to post it back to us.
  • Items must be unworn, unwashed and in original condition with tags attached.
  • Choose a refund to your original payment method or store credit.
  • Return postage is paid by the customer. We recommend a tracked service, as we can’t be responsible for parcels lost in transit.
  • Refunds are processed within 7 business days of us receiving your return.

Exchanges

  • Need a different size or colour? Exchanges are available within 14 days of delivery, subject to availability.
  • If your size is out of stock, we’ll offer a refund or store credit.

How to return or exchange

  1. Email info@noblerichie.com with your order number and whether you’d like a refund, store credit or an exchange.
  2. We’ll reply with the return address.
  3. Pack your item securely and post it back.

Damaged or incorrect items
If your order arrives damaged or not what you ordered, email info@noblerichie.com within 14 days of delivery with your order number and clear photos. We’ll review your claim and, once we’ve confirmed the issue, arrange a replacement, repair or refund. We may ask for the item to be returned for inspection before this is finalised.

This doesn’t cover normal wear and tear, or damage caused by wear, washing or alteration.

Any questions? Email info@noblerichie.com.
Maisie, Noble Richie x