Refund policy

Return & Exchange Policy

At Noble Richie, we want you to love your purchase! If you're not completely satisfied, we’re happy to offer returns and exchanges within 14 days of receiving your order.

Returns

  • You may return items within 14 days of delivery for a refund or store credit.

  • Items must be unworn, unwashed, and in their original condition with tags attached.

  • Final sale items, undergarments, and custom-made pieces are non-returnable.

  • Shipping fees are non-refundable unless the item is faulty or incorrect.

Exchanges

  • Exchanges are accepted within 14 days for a different size or colour (subject to availability).

  • If the item is out of stock, we will issue a store credit or refund.

How to Return or Exchange

  1. Submit a request: Email us at info@noblerichie.com or visit [your website’s return portal].

  2. Pack your item: Use the original packaging or a secure alternative.

  3. Ship it back: Return shipping costs are the customer’s responsibility unless the item is defective.

Refunds

  • Refunds are processed within 7 business days after we receive your return.

  • Refunds will be issued to your original payment method or as store credit.

  • If you paid with a gift card, the refund will be credited back to the gift card.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us at info@noblerichie.com within 48 hours of delivery with photos, and we will resolve the issue at no cost to you.

For any questions, feel free to reach out to our team at info@noblerichie.com

Thank you for shopping with us, 

Maisie - Noble Richie x